Zoom
Support Solutions
Contact Support: zoom@umsystem.edu
Activating Your Zoom Account
Log in to https://umsystem.zoom.us. All faculty, staffs, and students can have a Licensed (previously known as Pro) Zoom account.
All new HIPAA/PHI users:
All new users who require discussion of protected health information (e.g. HIPAA, PHI) should login at: https://umsystemprotected.zoom.us/
Quick start guide for HIPAA/PHI users:
Using Zoom
Watch the Getting Started Videos
Download the Zoom desktop client
How to schedule meetings
How to host a meeting
How to allow participants to share screen
How to use Cloud recording
How to use Local Recording
How to keep unwanted participants out
Find more instructions and tips in the Zoom Help Center
Teaching faculty members are eligible for pro accounts free of charge. Click “Getting Started” below for instructions.
- Getting Started
- Scheduling a Meeting in a Canvas Course
- Hosting a Meeting
- Enable screen sharing for participants
- Managing Participants in a Meeting
- Keeping out unwanted participant
- Creating and Managing Recordings
- Sharing Zoom Recordings in a Canvas Course
- Pre-Assigning Participants to Breakout Rooms
- Attendance Report
- Enable Closed Captioning
- Helping Students Schedule their own Zoom Meetings in Groups
- Zoom Recording & Student Privacy
Zoom Keyboard Shortcuts (Windows)
Instructor Support
Mon-Fri: zoom@umsystem.edu
Zoom 24/7 Tech Support: 888-799-9666
Getting Started
Before joining a Zoom meeting for the first time:
- Watch the video below for instructions.
- Access the Test Link to download the Zoom launcher and join a test meeting. See the Zoom Launcher Plugin page for instructions on different browsers.
Join a Zoom Meeting in Canvas
1. Log into your Canvas course, and click on Zoom in the navigation.
2. Under the Upcoming Meetings tab, click the “Join” button of the meeting.
Participate in a Meeting
Watch the Meeting Control Overview below for your options in a meeting as a student.
You may need to configuring Audio & Video after joining in the meeting for the first time.
Depends on the instructor’s settings, you might be able to use your microphone, webcam and the Chat feature to communicate with others, or share desktop and annotate.
If the icon of a feature is missing or grayed out, it is probably disabled by the instructor. Review the Attendee Control guide for explanations of each icon and get familiar with your options.
Accessing Recordings
If your instructor had recorded a meeting, the recordings will be accessible via the Zoom link in the course.
If your course does not have the Zoom link, the instructor may share the recording link via Canvas or email.
Scheduling Zoom Meetings for Groups in a Canvas Course
If you already have a Zoom account with UMsystem, sign in to http://umsystem.zoom.us/ to schedule the meetings.
If you do not have a Zoom account yet, sign in to https://umsystem.zoom.us to activate your Zoom account and schedule meetings.
Once a student has activated their Zoom account, they can schedule Zoom meetings for their Group in Canvas.
Zoom Keyboard Shortcuts (Windows)
Zoom 24/7 Tech Support: 888-799-9666
University of Missouri students, faculty and staff no longer need to request or purchase Zoom Licensed (pro) accounts.
If you already have a Zoom account with UMKC, sign in to http://umkc.zoom.us/ to confirm the upgrade.
If you do not have a Zoom account yet, sign in to https://umsystem.zoom.us to activate the account.
Using Zoom
Watch the Getting Started Videos
Download the Zoom desktop client
How to schedule meetings
How to host a meeting
How to create and share recordings
Find more instructions and tips in the Zoom Help Center
Zoom Keyboard Shortcuts (Windows)
Zoom 24/7 Tech Support: 888-799-9666
Office of the Provost
Administrative Center, Room 300G
5115 Oak St.
Kansas City, MO 64110
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