Zoom

Support Solutions

 Zoom is a web-conferencing software that allows users to schedule and attend online meetings with computers or mobile devices. You can share audio, video, desktop and more with other participants.

New to Zoom? Check out a recording of a recent Zoom training by one of our UMKC Instructional Technologists.

Contact Support: zoom@umsystem.edu

Activating Your Zoom Account

Log in to https://umsystem.zoom.us. All faculty, staffs, and students can have a Licensed (previously known as Pro) Zoom account.

All new HIPAA/PHI users:

All new users who require discussion of protected health information (e.g. HIPAA, PHI) should login at: https://umsystemprotected.zoom.us/

Quick start guide for HIPAA/PHI users:

https://teachingtools.umsystem.edu/support/solutions/articles/11000083865-protected-hipaa-zoom-quick-start-guide

Using Zoom

Watch the Getting Started Videos

Download the Zoom desktop client

How to schedule meetings

How to host a meeting 

How to allow participants to share screen

How to use Cloud recording

How to use Local Recording

How to keep unwanted participants out

Find more instructions and tips in the Zoom Help Center

Zoom Keyboard Shortcuts (Windows)

Zoom Keyboard Shortcuts (Mac)

Getting Started

Before joining a Zoom meeting for the first time:

  1. Watch the video below for instructions.
  2. Access the Test Link to download the Zoom launcher and join a test meeting. See the Zoom Launcher Plugin page for instructions on different browsers.

Join a Zoom Meeting in Canvas

 

1. Log into your Canvas course, and click on Zoom in the navigation.

Zoom link in Canvas

2. Under the Upcoming Meetings tab, click the “Join” button of the meeting.

join button

Participate in a Meeting

Watch the Meeting Control Overview below for your options in a meeting as a student.

You may need to configuring Audio & Video after joining in the meeting for the first time.

Depends on the instructor’s settings, you might be able to use your microphone, webcam and the Chat feature to communicate with others, or share desktop and annotate.

If the icon of a feature is missing or grayed out, it is probably disabled by the instructor. Review the Attendee Control guide for explanations of each icon and get familiar with your options.

 

Accessing Recordings

If your instructor had recorded a meeting, the recordings will be accessible via the Zoom link in the course.

recording link

If your course does not have the Zoom link, the instructor may share the recording link via Canvas or email.

Scheduling Zoom Meetings for Groups in a Canvas Course

If you already have a Zoom account with UMsystem,  sign in to http://umsystem.zoom.us/ to schedule the meetings.

If you do not have a Zoom account yet, sign in to https://umsystem.zoom.us to activate your Zoom account and schedule meetings.

Once a student has activated their Zoom account, they can schedule Zoom meetings for their Group in Canvas.

 Find more instructions and tips in the Zoom Help Center

Zoom Keyboard Shortcuts (Windows)

Zoom Keyboard Shortcuts (Mac)


Zoom 24/7 Tech Support: 888-799-9666

University of Missouri students, faculty and staff no longer need to request or purchase  Zoom Licensed (pro) accounts. 

If you already have a Zoom account with UMKC,  sign in to http://umkc.zoom.us/ to confirm the upgrade.

If you do not have a Zoom account yet, sign in to https://umsystem.zoom.us to activate the account.

Using Zoom

Watch the Getting Started Videos

Download the Zoom desktop client

How to schedule meetings

How to host a meeting

How to create and share recordings

Find more instructions and tips in the Zoom Help Center

Zoom Keyboard Shortcuts (Windows)

Zoom Keyboard Shortcuts (Mac)

Zoom 24/7 Tech Support: 888-799-9666

 

 

 

Office of the Provost

Administrative Center, Room 300G
5115 Oak St.
Kansas  City, MO 64110