Support Solutions

Process Panopto Video Captions
Note: Sessions recorded after 12/17/2016 should skip to Importing Automatic Captions in Panopto

  1. Log-in to using your SSO.
  2. Locate the course folder associated with the video you want to caption. Open the folder by selecting it.

    Type in the name of the course that you are looking for using the Browse search area in Panopto.

  3. On the left-hand side of your screen, your course recordings will appear. Hover over the title of the video you would like to caption. A contextual menu will appear including Settings, Share, Edit, Stats, and Delete.

    Hover over individual video titiles to show menu options including Settings, Share, Edit, Stats, and Delete

  4. Select “Settings.”
  5. A pop-up will now appear. Select “Search” in the left-hand menu bar.

    Select the Search option in the pop up to process video for captions.

  6. Under the “Smart Search” heading, select the “Process” link.
    • Note: If your recording contains a “Reprocess” link, select that link now.
  7. In a few minutes, machine-generated captions will be completed for your recording and the option for “Import automatic captions” will be available in the editor.
    • Note: Processing time depends on the length of the video. It may take a day or two for processing to be completed.
  8. Proceed to Import Automatic Captions for Your Panopto Video.

For additional help with Panopto, visit their dedicated support page.

Office of the Provost

Administrative Center, Room 300G
5115 Oak St.
Kansas  City, MO 64110